(1) When concluding a distance selling transaction, consumers generally have a statutory right of withdrawal, about which Storz Schokolade will provide information based on the statutory template below. A model cancellation form can be found in paragraph (2).
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Chr. Storz GmbH & Co. KG, Föhrenstr. 15, D-78532 Tuttlingen, e-mail: firstname.lastname@example.org ) by means of a clear statement (e.g. a letter sent by post or by e-mail) about your decision to revoke this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
If you revoke this contract, we have paid you all payments that we have received from you, including delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheap standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
(2) Storz Schokolade provides the following information about the model cancellation form in accordance with the statutory provisions:
(If you want to revoke the contract, please fill out this form and send it back.)
To Chr. Storz GmbH & Co. KG, Foehrenstr. 15, D-78532 Tuttlingen, email: email@example.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods.
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if notification is on paper)
(*) Delete where not applicable